PayPal - Check your account
zulu
zulu at gportal.hu
Fri Mar 24 17:12:42 CET 2006
Irtam a paypalnak tegnap délután és ma válaszoltak. Elnézést a hosszú levélért, de ez jött.
-zulu
> Thanks for contacting PayPal's Customer Support. I realize that this
> situation can be frustrating, and appreciate the opportunity to help you
> resolve this issue.
>
> My apologies for the inconvenience.
>
> After review, we can confirm that the email you received was not sent by
> PayPal. Any website which may be linked to this email is not authorized or
> used by PayPal.
>
> We appreciate you bringing this suspicious email to our attention.
>
> Commonly referred to as 'phishing', these emails are sent by fraudsters in
> an attempt to collect sensitive personal or financial information from the
> recipients. PayPal takes phishing threats seriously - our fraud prevention
> specialists are working 24/7 to help protect you and enable the community
> to stay safe.
>
> Our fraud prevention team is working to disable any website linked to this
> email. In the meantime, please do not enter any information into this
> website. If you have already done so, you should immediately log into your
> PayPal account and change your password, as well as your security questions
> and answers. We also recommend that you contact your bank and credit card
> company immediately.
>
> If you notice any unauthorized activity on your PayPal account, please
> report it to us by following the instructions below:
>
> 1. Log in to your account only from the PayPal website. Do not use
> links provided in any email.
> 2. Click on the 'Security Center' link at the bottom of the page.
> 3. Click on the 'Unauthorized Transaction' link under the 'Report a
> Problem' column.
> 4. Follow the instructions on this page in order to access the
> appropriate form.
>
> PayPal offers 100% protection against unauthorized payments sent from your
> account.
>
> Lastly, we recommend taking a few steps to protect yourself from identity
> theft:
>
> · Download the SafetyBar, a toolbar for Outlook and Outlook Express,
> which identifies known spoof emails.
> · Get eBay Toolbar with Account Guard which warns you when you're on a
> potentially fraudulent (spoof) Web site.
> · Frequently monitor your account for suspicious activity.
> For additional tips please visit the PayPal Security Center at
> http://www.paypal.com/security
>
> ----------------------------------------------------------------
>
> Important: PayPal and its representatives will NEVER ask you to reveal your
> password. There are NO EXCEPTIONS to this policy. If anyone claiming to
> work for PayPal asks for your password under any circumstances, by email or
> by phone, please refuse and immediately contact us via our secure webform
> online.
> Please remember these steps to help protect your PayPal account from
> Unauthorized Account Access.
>
> Emails - Make sure they are sent from PayPal
>
> 1. If you receive an email and are unsure whether it is from PayPal,
> open a new web browser (e.g., Internet Explorer or Netscape) and type in
> the following: https://www.paypal.com/ Don't click on any link in an email
> which seems suspicious to you.
>
> 2. Some spoof websites will send emails that pretend to come from
> PayPal to entice you to log in at the spoof URL. Be extremely cautious of
> emails that direct you to a website that asks for sensitive information.
>
> 3. Stay safe; don't respond to emails asking for any of the following:
>
> · Your password and email address combination
> · Credit card numbers
> · Bank account numbers
> · Social security numbers
> · Drivers license number
> · First and Last Names
>
> If you have surrendered financial or password information to a suspicious
> email or website, promptly report this to the issuing institution as well
> as change your password and security answers on your PayPal account. This
> can be completed in the Profile section of your account.
>
> Email Greeting -
>
> · PayPal will never send you an email with the greeting "Dear PayPal
> User" or "Dear PayPal Member". Emails initiated by PayPal will address you
> by your first and last name, or the business name associated with your
> PayPal account.
>
> · Please note that the automatic response you get from us may not
> address you by name.
> Always log into the PayPal site
>
> · PayPal will only ask for information AFTER you have securely logged
> in.
>
> · For your security, PayPal will never ask you to re-enter your full
> bank account, credit, or debit card number without providing you at least
> the LAST TWO DIGITS of the number. These digits let you know that we
> already know the full number and are asking you for the rest of it. Beware
> of any website or email asking for these numbers for "verification" that
> does not PROVE that it knows the number by providing at least the last two
> digits
>
> · Use Account Guard on the eBay toolbar. If you use Internet Explorer,
> download the eBay toolbar. Account Guard helps ensure you are on PayPal or
> eBay
>
> Website pages - make sure that they are hosted by PayPal
>
> 1. When using the PayPal service, always ensure that the URL address
> listed at the top of the browser is
> https://www.paypal.com/ The 's' ensures that the website is secure. Even if
> the URL contains the word 'PayPal', it may not be a PayPal webpage.
>
> 2. Look for the 'lock' symbol that appears in the lower right hand
> corner of the browser. This symbol indicates that it is a secure site.
>
> Do not download attachments, software updates, or any application to your
> computer via a link you received in an email. PayPal will never send you an
> attachment or software update to install on your computer.
>
> Passwords - keep it on PayPal
>
> 1. Use a unique password for the PayPal account and change it every
> 30-60 days.
> 2. The password should be one that is not used on any other site,
> service, or login.
>
> If you think you have received a fraudulent email, forward the entire
> email, including the header information to spoof at paypal.com and then delete
> the email from your mailbox. Never click any links or attachments in a
> suspicious email.
>
> If you have any further questions, please feel free to contact us again.
>
> Sincerely,
> Jimilyn
> PayPal Community Support
> PayPal, an eBay Company
>
>
> Original Message Follows:
> ------------------------
> Form Message
> customer subject: do you know it?
> customer message: Additional Information: 'A friend of mine allmost fell
> into trap of a site:
> http://210.212.232.147/manual/ssl/.webscr/.paypal.com/index.htm
> It seems to be a paypal account page, but not.'
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