PayPal - Check your account

zulu zulu at gportal.hu
Fri Mar 24 17:12:42 CET 2006


Irtam a paypalnak tegnap délután és ma válaszoltak. Elnézést a hosszú levélért, de ez jött.
-zulu

> Thanks for contacting PayPal's Customer Support. I realize that this 
> situation can be frustrating, and appreciate the opportunity to help you 
> resolve this issue.
> 
> My apologies for the inconvenience. 
> 
> After review, we can confirm that the email you received was not sent by 
> PayPal. Any website which may be linked to this email is not authorized or 
> used by PayPal.
> 
> We appreciate you bringing this suspicious email to our attention. 
> 
> Commonly referred to as 'phishing', these emails are sent by fraudsters in 
> an attempt to collect sensitive personal or financial information from the 
> recipients. PayPal takes phishing threats seriously - our fraud prevention 
> specialists are working 24/7 to help protect you and enable the community 
> to stay safe.
> 
> Our fraud prevention team is working to disable any website linked to this 
> email. In the meantime, please do not enter any information into this 
> website. If you have already done so, you should immediately log into your 
> PayPal account and change your password, as well as your security questions
> and answers. We also recommend that you contact your bank and credit card 
> company immediately. 
> 
> If you notice any unauthorized activity on your PayPal account, please 
> report it to us by following the instructions below: 
> 
>    1.  Log in to your account only from the PayPal website. Do not use 
> links provided in any email. 
>    2.  Click on the 'Security Center' link at the bottom of the page. 
>    3.  Click on the 'Unauthorized Transaction' link under the 'Report a 
> Problem' column.
>    4.  Follow the instructions on this page in order to access the 
> appropriate form. 
> 
> PayPal offers 100% protection against unauthorized payments sent from your 
> account.
> 
> Lastly, we recommend taking a few steps to protect yourself from identity 
> theft:
> 
>    ·   Download the SafetyBar, a toolbar for Outlook and Outlook Express, 
> which identifies known spoof emails.
>    ·   Get eBay Toolbar with Account Guard which warns you when you're on a
> potentially fraudulent (spoof) Web site.
>    ·   Frequently monitor your account for suspicious activity.
> For additional tips please visit the PayPal Security Center at 
> http://www.paypal.com/security
> 
> ----------------------------------------------------------------
> 
> Important: PayPal and its representatives will NEVER ask you to reveal your
> password. There are NO EXCEPTIONS to this policy. If anyone claiming to 
> work for PayPal asks for your password under any circumstances, by email or
> by phone, please refuse and immediately contact us via our secure webform 
> online. 
> Please remember these steps to help protect your PayPal account from 
> Unauthorized Account Access.
> 
> Emails - Make sure they are sent from PayPal 
> 
>    1.  If you receive an email and are unsure whether it is from PayPal, 
> open a new web browser (e.g., Internet Explorer or Netscape) and type in 
> the following: https://www.paypal.com/ Don't click on any link in an email 
> which seems suspicious to you. 
> 
>    2.  Some spoof websites will send emails that pretend to come from 
> PayPal to entice you to log in at the spoof URL. Be extremely cautious of 
> emails that direct you to a website that asks for sensitive information. 
> 
>    3.  Stay safe; don't respond to emails asking for any of the following: 
> 
>       ·   Your password and email address combination 
>       ·   Credit card numbers 
>       ·   Bank account numbers 
>       ·   Social security numbers 
>       ·   Drivers license number
>       ·   First and Last Names 
> 
> If you have surrendered financial or password information to a suspicious 
> email or website, promptly report this to the issuing institution as well 
> as change your password and security answers on your PayPal account. This 
> can be completed in the Profile section of your account. 
> 
> Email Greeting - 
> 
>    ·   PayPal will never send you an email with the greeting "Dear PayPal 
> User" or "Dear PayPal Member". Emails initiated by PayPal will address you 
> by your first and last name, or the business name associated with your 
> PayPal account. 
> 
>    ·   Please note that the automatic response you get from us may not 
> address you by name.
> Always log into the PayPal site
> 
>    ·   PayPal will only ask for information AFTER you have securely logged 
> in. 
> 
>    ·   For your security, PayPal will never ask you to re-enter your full 
> bank account, credit, or debit card number without providing you at least 
> the LAST TWO DIGITS of the number. These digits let you know that we 
> already know the full number and are asking you for the rest of it. Beware 
> of any website or email asking for these numbers for "verification" that 
> does not PROVE that it knows the number by providing at least the last two 
> digits 
> 
>    ·   Use Account Guard on the eBay toolbar. If you use Internet Explorer,
> download the eBay toolbar. Account Guard helps ensure you are on PayPal or 
> eBay 
> 
> Website pages - make sure that they are hosted by PayPal
> 
>    1.  When using the PayPal service, always ensure that the URL address 
> listed at the top of the browser is 
> https://www.paypal.com/ The 's' ensures that the website is secure. Even if
> the URL contains the word 'PayPal', it may not be a PayPal webpage. 
> 
>    2.  Look for the 'lock' symbol that appears in the lower right hand 
> corner of the browser. This symbol indicates that it is a secure site. 
> 
> Do not download attachments, software updates, or any application to your 
> computer via a link you received in an email. PayPal will never send you an
> attachment or software update to install on your computer. 
> 
> Passwords - keep it on PayPal 
> 
>    1.  Use a unique password for the PayPal account and change it every 
> 30-60 days.
>    2.  The password should be one that is not used on any other site, 
> service, or login. 
> 
> If you think you have received a fraudulent email, forward the entire 
> email, including the header information to spoof at paypal.com and then delete
> the email from your mailbox. Never click any links or attachments in a 
> suspicious email. 
> 
> If you have any further questions, please feel free to contact us again.
> 
> Sincerely,
> Jimilyn
> PayPal Community Support
> PayPal, an eBay Company
> 
> 
> Original Message Follows:
> ------------------------
> Form Message
> customer subject: do you know it?
> customer message: Additional Information: 'A friend of mine allmost fell 
> into trap of a site:
> http://210.212.232.147/manual/ssl/.webscr/.paypal.com/index.htm
> It seems to be a paypal account page, but not.'




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